The Frequently Asked Questions and Solutions for Full-automatic Washing Machines

Display information	possible causes for the abnormal	the solutions to the abnormal	possible cause for the breakdown	examination and repair of the breakdown
	too small flow of water: the tap may be not opened or filter net of the inlet valve may be blocked.	enlarging the water volume: open and close cover board open tap, clear up the blockage open and close cover board.	the breakdown of computer board the breakdown of inlet valve: wire assembly is not connected.	ask professionals to repair it
	water level above maximal alarm level, water level below the minimal level.	Automatic adjustment and restoring of the program	the breakdown of computer board the breakdown of water level sensor
	water level in operation below resetting water level		the breakdown of outlet valve retractor on power-up state
	cover board is open after the timing function works. When dewatering, water board is open.	close cover board	breakdown of computer board breakdown of safety switch wire assembly is not connected
	the washing machine is not placed smoothly overweight of the clothes imbalanced dewatering	smooth placement, open and close cover board open cover board, the clothes are evenly placed and close cover board.
	outlet of drain pipe is too high or not put down drain pipe is frozen or blocked drain pipe is rolled up/squeezed/knotted	lower/put down drain pipe, open and close cover board melt the ice/clear up the blockage, open and close cover place drain pipe smoothly, open and close cover board	breakdown of outlet valve breakdown of retractor wire assembly is not connected breakdown of computer board.
	self-check of water level is not on zero level.		breakdown of water level sensor breakdown of computer board

The Frequently Asked Questions and Solutions for Full-automatic Washing Machines

Phenomenon	cause (or explanation)
can’t wash or abnormal washing.	check whether impeller is stuck or not power failure or not, whether power plug inserts or not whether timing knob of washing is on “off” while soaking, whether the knob is on the state of suspension of soaking whether there are hairpin, coin or metal in washing bucket or not.
unable to drain off water.	whether drain pipe is put down whether drain pipe is frozen, blocked or knotted, or erected high.
unable to dewater or dewater abnormally	whether the washing machine is placed smoothly or not whether there are too much clothes in it whether timing knob of dewatering is on the state of “off” whether any of the washings is the outside of dewatering bucket whether cover board of dewatering is closed, the inner cover of dewatering is pressed evenly.
Inability to wash.	whether there are too much clothes or not whether triangle belt is wrongly delivered low voltage or not.
a small volume of water may be drained from the drain pipe when the washing machine is used first.	It is the residual water that is left after testing performance.
when the residual water is frozen.	make sure that the water in the machine is dried after using in a low temperature to prevent from freezing. If frozen, pour hot water below 50 degree into the bucket to soak adequately, and manually rotate the impeller to melt the ice. After draining off water, the machine can be put into use.